Woods Rogers is hiring a Support Services Associate to join its Richmond, VA office. The Support Services Associate provides administrative and operational support to ensure efficient day-to-day functions within the firm. This role is responsible for processing mail, completing courier runs, ordering supplies, and other logistical duties. The ideal candidate will be detail-oriented, customer-focused, and capable of multitasking in a fast-paced environment. 

This is a full-time, non-exempt, in-office position at the Richmond, VA office. Occasional travel to the Charlottesville office required. The Support Services Associate will work approximately 40 hours per week between the hours of 8:15 AM – 5:30 PM, Monday – Friday, with unpaid lunch breaks. 

Required Qualifications  

• Exceptional organizational skills and attention to detail. 

• Excellent customer service skills. 

• Proficiency with Microsoft Office Suite (Outlook, Word, Teams). 

• Ability to work independently and as part of a team. 

• Problem-solving skills and a proactive attitude.  

• Valid Driver’s License.  

Responsibilities  

• Process incoming and outgoing mail.  

• Complete local courier runs. 

• Inventory, order, and stock supplies. 

• Assist with clerical tasks such as photocopying, cleaning, and organizing. 

• Scan closed files and proof scans for archive quality and format. 

• Data entry and filing of scanned documents into document management system. 

• Support event planning for in-office and off-site events. 

• Serve as a backup to the receptionist, which includes greeting clients at the reception desk and answering phone calls. 

• Aid in maintenance of legal library. 

• Process invoices and expense reimbursements. 

• Assist the marketing department with preparation for seminars, creation and maintenance of mailing lists, updating calendars, preparing and shipping client gifts, and managing inventory. 

• All other duties and responsibilities as assigned.  

Benefits 

• Medical Insurance 

• Paid Time Off 

• Paid Holidays 

• 401(k) + matching 

• Dental Insurance 

• Vision Insurance 

• Life Insurance 

• Paid Parental Leave 

• Gym Membership 

Physical Demands 

• Ability to sit and stand for long periods of time. 

• Ability to lift and carry boxes (up to 40 pounds).  

Workplace 

• Professional office setting. 

• Occasional travel to provide support services at the Charlottesville office. 

Applications  

Woods Rogers is an equal opportunity employer. Interested candidates should submit a resume and cover letter to recruit@woodsrogers.com. Review of applications will begin immediately. This position will remain open for applications until filled.